ORA-16198: Received timed out error from KSR & LAD:2 network reconnect

I have setup Data Guard and log synchronization happening without any issue but recently I found below errors, which are happening rarely in alert.log file

GWR (PID:13557): ORA-16198: Received timed out error from KSR
LGWR (PID:13557): Attempting LAD:2 network reconnect (16198)
LGWR (PID:13557): LAD:2 network reconnect abandoned
2020-07-13T15:32:25.865034-07:00
Errors in file /oracle/diag/rdbms/orcl/ORCL/trace/orcl_lgwr_13557.trc:
ORA-16198: Timeout incurred on internal channel during remote archival
LGWR (PID:13557): Error 16198 for LNO:2 to 'orcl_stdby'
2020-07-13T15:32:25.865253-07:00
LGWR (PID:13557): LAD:2 is UNSYNCHRONIZED
LGWR (PID:13557): Failed to archive LNO:2 T-1.S-5003, error=16198
LGWR (PID:13557): Error 16198 disconnecting from LAD:2 standby host 'orcl_stdby'

Redo Transport Services failed with ORA-16198 error from primary database standby database using LGWR SYNC mode.

Data Guard Broker log shows below error messages…

Data Guard Broker Status Summary:

  Type                        Name                             Severity  Status

  Configuration               orcl_dg_fsfconf                   Warning  ORA-16608: one or more members have warnings

  Primary Database            orcl                              Success  ORA-0: normal, successful completion

  Physical Standby Database   orcl_stdby                        Warning  ORA-16853: apply lag has exceeded specified threshold

When I very configuration everything looks good and no issues.

DGMGRL for Linux: Release 19.0.0.0.0 - Production on Mon Aug 3 15:19:29 2020
Version 19.5.0.0.0
Copyright (c) 1982, 2019, Oracle and/or its affiliates. All rights reserved.
Welcome to DGMGRL, type "help" for information.
Connected to "ORCL"
Connected as SYSDBA.
DGMGRL> show configuration;
Configuration - orcl_dg_fsfconf
Protection Mode: MaxAvailability
Members:
orcl - Primary database
orcl_stdby - Physical standby database
Fast-Start Failover: Disabled
Configuration Status:
SUCCESS (status updated 34 seconds ago)

If this is happening frequently then it is critical and must take action immediately. In my case it is happening rarely which lean towards time out setting. I see that my current DB has net_timeout as 30.

After research, I have increased the net_timeout to 60 and issue has been resolved.

In case if you are not using Data Guard broker then you can run below command from SQL*Plus

SQL> alter system set log_archive_dest_2 service="orcl_stdby", SYNC AFFIRM delay=0 optional compression=disable max_failure=0 reopen=300 db_unique_name="orcl_stdby" net_timeout=30, valid_for=(online_logfile,all_roles)

In case if you are using DGMGRL command-line interface, then you can run below command

DGMGRL> EDIT DATABASE 'ORCL' SET PROPERTY NetTimeout = 30;

Thanks,
Satishbabu G, Oracle ACE
http://oracleracepxert.com