Tableau Server Unlicensed after activating the license

User might encounter this License issue after deactivating and activating license on Tableau Server and it shows as Expired or Ended.

Error: Unlicensed Go to the licensing page for more details

When you try to deactivate and active you might receive error

The requested licensing operation failed with error code '110: TABLEAU_ERROR_LICENSING_UNLICENSED_GENERAL'.”

When you run “tsm licenses list” it will show Creator/Explorer/Viewer as “0” (Zero)

This is a known issue and happens for Tableau server 2024.2.1 and later when the installation is not using ATR.

Workaround: We don’t have fix at this time, but we have workaround and user should follow below steps

1. Stop Tableau Server using CMD (tsm stop) or TSM Web GUI
2. Restart O/S
3. Start Tableau Server using CMD (tsm start) or TSM Web UI

Once the table server is up you can run below TMS command to confirm the license expire date is set t as expected or you can check the license on TMS Web UI

C:\> tsm licenses list

Pls refer below KB’s for more Details

Error code '101' or '100' TABLEAU_ERROR_LICENSING_INTERNAL when Activating Tableau Server | Tableau Software

Immediately after activating a Tableau Server license, it shows as "Ended"

Thanks & Regards,

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